PKO Bank Polski will block access to accounts. Some customers need to provide one document

PKO Bank Polski will partially block access to the mobile application and the online banking service for customers who have not updated their data. Persons who have replaced their ID card but have not provided PKO BP with new document parameters have 30 days to do so. 

Warning from PKO Bank Polski

PKO Bank Polski informs its customers about the consequences of not updating identity documents. People who have not updated their data in the bank after replacing the old ID card with a new one should be aware of the possibility of temporarily blocking certain functions in the mobile application and online banking.

“If the identity document you have given to the bank has expired, after 30 days, for security reasons, we will partially block your access to the IKO application and the iPKO service, ” informed PKO Bank Polski.

According to the PKO BP press release, the data of invalid documents can be changed to current ones as follows:

  • in the mobile application,
  • in the internet banking service,
  • by phone, 
  • in person – at a branch of PKO BP. 
  • Customers of PKO Bank Polski may use any data update method of their choice. “To continue using all the features, you need to update the document,”  the bank emphasizes.   

                               Both business and privates accounts 

It seems that it is both private and business accounts that are affected regarding this in the Polish bank. But to get further details about this issue I strongly recommend that you contact your local branch.

Get more info join the business community

If you would like to get even more info and help regarding business life in Poland in English then I very strongly recommend you to join the free business community in Poland.

It is free and on Facebook the group is named Business in Poland Mastermind group and is a part of Biz in Poland. Just please remember to accept the group rules otherwise I cant accept your membership request.

Source: Bankier


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